Privacy policy

We value your privacy and are committed to protecting your personal information. By accessing and using our online store novoqc.com, you agree to the terms outlined in this Privacy Policy. This Privacy Policy applies to all information collected through this website.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information: This includes your name, address, email address, phone number, payment information, and more.
  • Non-Personal Identifiable Information: This includes your browser type, operating system, IP address, device type, and other technical information.

2. How We Use Your Information

The information we collect will be used for the following purposes:

  • To complete your orders and provide the requested services
  • To communicate with you for customer support
  • To improve our products and services
  • To send you promotions, discounts, and other relevant information
  • To prevent fraud and ensure website security

3. How We Protect Your Information

We implement reasonable technical and managerial measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that internet transmission is inherently not completely secure, and we cannot guarantee the absolute security of your data.

4. Information Sharing

We do not share your personal information with any unauthorized third parties, except for the purpose of providing the services you have requested, complying with legal obligations, or when we believe it is necessary to protect our legitimate interests.

5. Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We recommend that you review the privacy policies of these third-party websites before providing them with your personal information.

6. Your Rights

Under applicable law, you may have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from children under 13, we will promptly delete such information.

8. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page. Please review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone:+1 (337) 586-8126
  • Business Address:  1027 9th Ave, Lake Charles, LA 70601, United States